My Guide

What is My Guide?

If you’re blind or partially sighted, over 18, and would like help to get out and about with confidence, then the My Guide service might be for you.

My Guide carefully selects a trained volunteer to support you to work towards the mobility goals you want to achieve. These could be activities such as:

  • Improving fitness
  • Building confidence
  • Learning familiar routes
  • Accessing services in your community
  • Gaining confidence on public transport
  • Engaging with your local community

After an initial assessment, to ensure it is the most suitable service for you, we will work together with you to understand what you would like to do and to match you with a volunteer who can help you get out of the house regularly.

Michelle's My Guide story

Calling the 0845 telephone number featured in this video will cost 1p per minute plus your telephone company’s access charge. Alternatively, please call 0345 143 0229.

Become a My Guide volunteer

To become a My Guide volunteer, you’ll need to complete the following:

  • Enhanced DBS, Disclosure Scotland or Access NI check
  • My Guide Level one – sighted guide training
  • My Guide Level two – volunteer training
  • Safeguarding training

Training for organisations

My Guide works with organisations, businesses and community groups, equipping them with the skills and knowledge to guide people with sight loss safely. If your organisation is interested in supporting people with sight loss, please contact us.

Friends and family training

We can also provide training to friends and family to enable them to guide you with confidence. The training will consist of a basic introduction to sight loss awareness and sighted guide techniques which can be done in the comfort of your own home. People like Rebecca have found this invaluable:

My vision has recently taken a dip and I have had to start addressing the whole sight loss issue head on.

Rebecca needed her family and friends to change and adapt round her. "I needed them to stop being so 'sighted' around me. Saying things like “over there” and pointing or walking off in busy places."

The Friends and Family training from Guide Dogs has given them more confidence to be able to be open about issues. It gave me a greater sense that people understood what I was going through. Losing your vision is much easier when those around you are aware and have the confidence to tackle issues with you.

Sunethra's My Guide story

Calling the 0845 telephone number featured in this video will cost 1p per minute plus your telephone company’s access charge. Alternatively, please call 0345 143 0229.