Service User Appeal

As a service user, you may disagree with a decision we have made relating to the service we provide you. We seek to continually improve our services and promote equality, fairness and transparency in everything we do. You have a right to expect that all decisions made about the service we provide to you are made properly and fairly. If you are not happy with a decision we have made relating to our service, please let us know straight away.

If you'd like more information on Service User Appeals please see the PDF or the accessible word document.